-1. Went to press monthly suubscription. Before i could do anything it continued to annual subscription. My bank did not authorise £79. I tried Live chat to get refund on 26th Dec. Its now midnight into 8th Jan still waiting. I called 5 different people Celiste and Abbey hung up tonight. Melinde took 40 mins to tell me 7-10 day refunds. Jolie told me 3-5. Larry fobbed me off getting no common sense answers. Then told me my money was sent. Jay tonight 46 mins trying to get me a supervisor whilst waiting was breathing heavy down the phone. Weird. Tonight im told ill get call tomorrow. Apparently my refund was 'stuck' and not sent . God knows what that means. Do not buy from these muppets.
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