Booked a Liveaboard in the Maldives. Booking process and further correspondence was easy, friendly and professional.A big deduction in points is due to the fact that before our departure I asked for early check-in with the vessel but I was told that there was no early check-in option available for the vessel. We were supposed to wait 6 hours for our transfer and we were advised to wait in the airport area or go to see Male (after 17 hour journey). So we hung around in a hotel lobby nearby (no day room available), tired, sweaty and bored. After 5 hours, When we finally embarked we met other guests who had been there all morning due to early arrival, and the cruise director asked why we didn’t opt for early check-in. She said - and showed me the message - that she even had asked Divebooker beforehand if we didn’t want early check-in due to our very early arrival time. We couldn’t believe this and we were fuming! The cruise director said she complained straightaway but never got a response. The good initial impression of the booking process was totally ruined.
Claim your business profile now and gain access to all features and respond to customer reviews.
A global marketplace for booking liveaboard trips and scuba diving holidays online.
Wide range of liveaboards with verified customers’ reviews, expert customer support, best price guarantee and up-to-date availability - quick and reliable online booking solution with personal touch.
