I had never ordered from DRIS before, but they had some regulators I was after in-stock and I figured I would give them a shot. Placed my order after-hours. Almost immediately after opening the following morning I got an email from them letting me know that there had been a mistake and the regs were *not* actually in-stock but that they were already on order and would arrive at DRIS in about 5 day. They wanted to make sure that the delay would be OK and that I didn't have any pressing time concerns with the order. I didn't, in this case, but if I *had* been trying to get something last minute or on short notice, They would have absolutely saved my skin by reaching out! This just isn't the kind of thing I expect from a modern retailer. I was pleasantly surprised, genuinely impressed, and truly grateful. This will definitely not be my last order!
Claim your business profile now and gain access to all features and respond to customer reviews.
