diverightinscuba.com

4.8
4.8 Based on 2.4K reviews

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Christopher
Lack of communication on out of stock products

Website allows out of stock products to be ordered with no indication it’s out of stock. Took a few days to be notified of out of stock status with a large date range of expected shipping date after I had to inquire why the tracking number provided was canceled with no updates or explanation. My credit card was charged at time of order, so I guess they felt it was ok, since they had my money already.Reply to Mike- thanks for the response. I may have been off on the timeline a bit, due to working graveyard shift and always being mixed on dates. Your claim that everyone is having issues, but I know of other companies that I have ordered from that their websites have real-time inventory tracking and ship orders out fast. I guess my expectations of a company that claims to be the best at what they do are too high.

1
Date of experience: Nov 16, 2021

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