I purchased a Drysuit online from Dive Right In on 30 Oct 18. Prior to purchasing I called to confirm how long it would take to complete the order. I was assured it would be less than 6 weeks and usually in a month. This was important because I had a trip planned 8 weeks from when I ordered the suit. At 5 weeks I called for an update- was told it would be shipped soon. At 6 weeks called again- told it would be shipped soon. Finally emailed on 21 Dec told the suit would arrive 28 Dec. Suit finally arrived on 3 Jan 2019. Dive In knew I needed the suit ASAP but shipped it the slowest method. Had to rent a suit on my trip. Overall a lousy experience and poor customer service. Stick to in store purchases.
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