The backs of the pins either would not come off or they broke as I was trying to get them off. I requested a refund 11 days ago and sent photos. They responded by asking for photos, so I sent more photos. After 4 days of no refund and no communication, I emailed again. It's now been 4 more days, and I've sent another email as there's been no communication for over a week and no refund. Do not give this company a penny. Their product is cheap and they won't make it right. They're basically thieves.
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