Absolutely abhorrent and redundant service. Diversity travel only complicates travels that I make for my work, it costs much more than booking outside of the service and customer support is way too slow (more than 30 minutes in line for calls, and weeks to respond to mails). The company feels like it is mostly in the game to profit from public tender rules: cutting themselves large margins, while providing as limited service as possible.
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Diversity Travel is the leading travel management company for the charity, non-profit and NGO communities, providing expert advice and first class service.
