I do not understand why any organisation would engage DGI travel to provide services. I have used them multiple times because i’ve had to. The flights are more expensive than booking with an airline directly, their platform is not user friendly at all and is extremely slow, and it takes several hours if not a day to get a response from their team - with or without a crisis situation where you require emergency travel. If you can avoid using them - do!!! Absolutely no value-add in using their service if you can book with providers directly - in fact you’ll have more protections and more efficient ability to rearrange travel or cancellations if you book directly with the airline. DGI are not worth the time or the money.
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Diversity Travel is the leading travel management company for the charity, non-profit and NGO communities, providing expert advice and first class service.
