Customer support is great, they are speedy with their replies the longest I've had to wait is 48 hours, but they usually have an answer for you, they also have a voting system to keep improving their plugin (bodycommerce in my case). Their plugin is super powerful it comes with many functionalities that are the equivalent of various paid plugins, it is a bit difficult to start but if you follow their tutorials on youtube they explain step by step, what to do it will become a staple in all my ecom projects
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Divi Engine builds and maintains plugins for Divi themed Wordpress sites. Designed to make your life easier and give you more control.