I read the reviews prior to my purchase. The reviews sold me!! However that was NOT my experience!!!
I paid for 24 hours delivery and extra verse with unlimited edits. The original song was amazing other than a few edits. The wording was off. It was major to the meaning of the song. I was nervous because I needed it done by the next day which was Valentine’s Day. Well I received confirmation it would happen, it did not. It was a gift for Valentine Day. So I finally heard from “Jackie Grace” who apologized for the delay and would escalate me getting a refund for the extra fees I paid. She wound put me to the top of production and get me an edited version immediately. She delivered but CHANGED THE ENTIRE SONG!!! it was awful. I went back gains and asked where was the original song, again “Janice” apologized again and said she would also include a Spotify download for free and will redeliver the first version with the minor edits! (((((Get this zi did the edits. I replaced their words with other verbiage so that it flowed correctly. ))))) That means they had nothing to do but put it in production!!! Jackie Grace listed exactly what was to happen and told me she would follow it through and I have yet to hear from anyone, 4 days later!! Valentines Day been over and I still have no song 💔. I haven’t heard from Jackie or anyone at this company, despite the numerous times that I reach out. Not only did they ruin Valentine’s Day I’m upset as I trusted “Jackie Grace” because of these reviews. I’m disputing this with my bank! Why wouldn’t I being that I have no song and they won’t respond!!
I’m disappointed!
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