As an early adopter, and former VP of Revenue specializing in GTM in the tech space, I should have known better than to use a Product Lead Sales (PLS) start-up to help me manage my divorce. But hey, I'm a smart cookie and know this stuff. It's also uncontested at the time so, why not?
I signed up for the "Platinum" pricing package because the reviews look good and I like to support my own kind ($1299.) I was fully expecting full service but instead I got stuck with the $499 software (Overpriced. It’s a template generator), a lot of terrible chats and lack of service nowhere close to “Platinum.” They think because they stacked a reply chain with lack of service, they covered their ass from an opened ping. For the laymen out there... that is when they claim you opened your email from a ping back from your email provider, not really knowing if you saw the information that is buried under the rubble of other BS, as you're trying to navigate a divorce that has now gone nuclear.
This is not any more clear than heading down to your local Clerk of the Court, grabbing the docs, and doing it pro se. Actually, that would have been 10x better at 60% less than what I paid to Divorce.com. The Clerks are great at their jobs and are way more helpful than Liz, Divorce.com, CEO.
Liz and Featheringill (The investment team) friends, operate on a skeleton crew of hopefuls who are praying they don't piss off enough early adopters to tank their B class shares. All while you are left 10 months later with them holding your USPS Money Order under the premise of filing your petition (An additional cost to the $1299 by the way.) All with zero follow-up! Did you know that possessing, altering, forging, or cashing a stolen or fraudulent money order is a federal crime under 18 U.S. Code § 500?
No? Well, I do, Liz and Featheringill. Thanks for not getting back to me. I look forward to my chat with the Postmaster General.
For you hopefuls out there, if a 7 time start-up veteran doesn’t get what they need from this circus, you won’t either. Save your $$$ and tell the Clerk I sent you.
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