The good: my experience of viewings with Dixons Northfield has been pleasant. Friendly associate, on-time, knowledgeable etc. and response times have been good.The bad: although I wasn't interested in moving forward with properties I viewed with Dixons Northfield, they wouldn't actually know that, because no one followed up with me for feedback... But the even bigger issue for me is in regard to valuations - I already had 3 other agents coming to value my property that I chose for my own reasons and I really didn't have time to schedule more than this due to a busy schedule, but Dixons Northfield just don't take 'no' for an answer! I was first pressured over the phone to keep a valuation I didn't really want to book in the first place, to the point that when I tried to cancel the second time, I did so in writing to avoid a conversation like that, but I received no response so couldn't avoid calling again, then when I did manage to cancel, I had another associate (not even 2 days later) asking if I would rebook it even though I had already signed a contract with another agent. I recognise it's business, but I do not appreciate being hassled by phone calls when I have already been clear in my decline. As a result of this, I have now been put off of viewing further properties with Dixons Northfield as I would rather have as little contact with them as possible
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Dixons estate agents. With over 80 years sales & lettings experience, Dixons is the brand to trust in Birmingham & the Midlands. Speak to an expert today!