One limitation of Bora Care is that it must be applied to bare framing and sheathing so order well in advance... otherwise you run the risk of stalled projects or having to leave surfaces go untreated. I'm not blaming DIY for this incident below, this one is on the carrier. However, as the consumer, I am the one being ultimately inconvenienced. Had I forseen these events before they happened I would have ordered another gallon of Bora Care back in December so I would have had it in my hands long before removing any Sheetrock or siding. The entire garage wall had to be rebuilt due to termite damage as the previous owners left this property seriously neglected.On January 20th, I ordered a gallon of Bora Care insecticide to treat replaced framing and sheathing in my garage. There has been major termite damage to this house and the wood as well as the ground must be treated in order to avoid a re-infestation. I've purchased from them before without incident. However, this time there has been an exception with the carrier because of poor weather the week of January 21 - 24 in this area and now the package is in limbo. It is virtually impossible for an individual to get ahold of a live agent at USPS by phone these days; usually one is dumped into an IVR maze, placed on hold for up to an hour, and often disconnected before reaching someone human who can assist with lost or non moving packages. I contacted DIY yesterday who said they would keep an eye on this, however my experiences with USPS is once a package is lost, it is lost for good. So hopefully DIY will send a replacement gallon of Bora Care and collect on the shipping insurance from the post office for the lost in transit package. I can't install insulation or Sheetrock in my garage until wood is treated with Bora Care and will have to find another seller if DIY is unwilling to ship a replacement.I have to replace this water heater and sister a few studs in the corner over the next three days and will have to rely on a Taurus SC barrier and leave this framing and sheathing untreated. Even if DIY shipped out a replacement today, I wouldn't have the product in my hands for another 7-10 days on top of the 12 days I've already waited because of the carrier losing the shipment. This is too long to go without hot water and will just have to hope for the best.
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