advertised same day shipping, waited 3 days and then contacted them - needed the part and chose to buy it from here because it looked to be the fastest. hard to get on the phone and worse via email. got onto them and they marked it as 'dispatched' and gave me a tracking number to keep the peace. waited a week and realised that it hadn't progressed, began contacting them daily for two weeks wondering what was going on and in the second week they were screening my calls lol. just wanted to know where the shit was at. anyway so two weeks later the courier calls me and delivers it, but the shipping tracking still displays it as not dispatched. then go to fit the part and it doesn't fit my car despite being advertised as such. spent the next two weeks filling out paperwork describing what already had an email paper trail in full to finally receive a refund 3 weeks later. shithouse customer service, great marketing. dont do it, go elsewhere ive also unsubscribed multiple times from their mailing list but keep getting their shithouse ai marketing spam. the best part about it is the way they have modelled it to try and be blokey, its pretty cute but shit none the less and you get like 4 a week, absolute garbage
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