So....I signed up to the free trial of Doba before the Covid 19 situation got out of control and I had thought I cancelled my subscription, apparently I did not. So it was a surprise to me when I am struggling to stay afloat that I got a charge from Doba, I actually had forgot about there service and I was still in the process of launching a new store online. I contacted them about the situation and they were very understanding, I hadn't used their service and I couldn't afford the extra expense at this point in time and although it was my fault, they refunded me my money and expressed their complete understanding of my situation. For this, I will use their service in the future and I am very great ful with how HUMAN and genuine they are as a company. If you are debating going with one of the other companies like Doba....all I can say is, this level of respect and understanding towards me and my struggles puts them a cut above the rest. They didn't need to honor my request and yet, they still did just to help me out. And Doba, if you guys read this....I appreciate what you did for me, I will be back very soon to utilize your awesome services!
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