After reading many reviews it’s clear this company has a pattern of poor customer service and delivery. I made the mistake of giving them the benefit of the doubt and made an order………. It’s shown me how reviews should not be ignored. You pay for express delivery and that doesn’t happen, they use excuses and then promise to get it sent out. Hours later they then tell you part of your order isn’t in stock. I suggest this company has reached its peak and now taking its dive down to nothing. Shame but reviews speak for themselves, less positive than negative. Purchase at your own risk but don’t say you wasn’t warned. Update after your reply.After numerous messages to yourselves all of which have been ignored please don’t try to make out that you want to resolve the issues. I’ve had to submit a PayPal claim to get a refund as you have taken my payment but provided me nothing. Of which be warned they even ignore PayPal’s email to respond. As I’ve said to yourselves in the emails this could have been resolved positively had you refunded when you told me the items not in stock. Instead you choose to ignore that and get your own negative reviews due to total lack of customer service. The compassionate replies to all these negative reviews are just a smoke screen of empty words.
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Dock & Bay | Makers of the best compact, sand free and quick-drying towels around. And so much more. Shop our unique collections to choose your perfect beach, home, travel & fitness accessories.
