Ordered 4 towels for our family holiday next week. No updates from the company to say the items have been dispatched or anything. Terrible customer service. I can accept poor customer service if the items I have paid for arrive when they say they’re going to arrive but this isn’t the case. If any of the items were not in stock I should have been made aware of this. I would not use this company again nor recommend to friends and family. I will be cancelling my order whenever I am able to do so for a refund but surprise surprise they don’t make it very easy to do that either. There’s no wonder people just stick to Amazon. Very disappointed.
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Dock & Bay | Makers of the best compact, sand free and quick-drying towels around. And so much more. Shop our unique collections to choose your perfect beach, home, travel & fitness accessories.
