I had a slight issue with my order emailed and waited for reply and the next day received a response to which I responded and then received a humourus email with emoji's to say that after reading my first email, they had not realised that I had only taken delivery of the order that day, and they would endeavour to put the problem right. I was made an offer of replacement which I accepted. I then received another fantastic email again with the emoji's (which made the experience feel they care regarding customer service) to say replacement had been sent and would be checked to see it would be perfect prior to being posted. Overall I am very happy with the company and the service provided.I highly recommend the products which are of the highest quality.A big Thanks to Emma, Gabriella and Eric (assets to Dock and Bay) 👍🙂
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Dock & Bay | Makers of the best compact, sand free and quick-drying towels around. And so much more. Shop our unique collections to choose your perfect beach, home, travel & fitness accessories.
