dogface.store

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1 Based on 7 reviews

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Lance Cooper
HORRIBLE service. Ships from China - company based in UK

I purchased a puffer jacket for my dog from a Facebook ad. That was my first mistake! Nowhere did it say the product was coming from China! It took 31 days to finally get it and then the size was waaaayyy to small. Very inaccurate description. I asked them for directions to send back for a full refund and they tell me they are based out of Scotland and I would need to pay for shipping back to them. It costs almost as much as the jacket itself. No where in their ad did it say that. Very misleading. Crappy product. Crappy service. Don’t buy from them.

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Date of experience: Dec 22, 2022

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