Excellent quality and love that we could engrave details on both sides of the tag. Website states 5-7 business days to arrive once sent but doesn’t take into account which country it is being sent to. Also didn’t know it was overseas until after purchasing. Took approx 4 weeks to arrive (in Aus). Followed up with an email, received reply straight away, offering to make and send another one. Didn’t have to in the end, it arrived the next day. Excellent customer service and follow up action.
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