During the evening of September 21, 2024, I went into the Dollar General on 8640 West Ridge Road, Elyria, OH 44035, to purchase a few quick items. I put my items on the counter with a cashier nowhere to be found. The aisles are blocked with rolling containers filled with merchandise in an unsafe manner and trying to find an employee is difficult. There was an employee in the manager’s office talking loudly back and forth with someone on speaker phone. I tapped on the self-check out and got no response. I tapped again on the self-check out and a lady from the manager’s office SCREAMED AT ME TO STOP IT. I asked if someone could please ring me out and she SCREAMED AT ME FOR A SECOND TIME SAYING “I AM ON BREAK!” She then stepped out of the manager’s office and SCREAMED THE CASHIER’S NAME. I said to her “Stop screaming; it’s so unprofessional.” She SCREAMED AT ME AGAIN THAT SHE WAS ON BREAK! I told her to stop screaming at me! She stomps off to the manager’s office while the cashier finally comes to the counter and by this time I am shaken by her behavior. He asked what happened and I said she told me to SHUT UP. Hearing this she SCREAMS AT ME AGAIN “I DIDN’T SAY THAT!” and he told me not to talk about her. I said that as a customer I don’t expect to be treated this way. He rang up my items and told me to “GET OUT OF THE STORE NOW.” At this point, the line of customers who didn’t witness how it transpired are heckling me to get out of the store. I was absolutely humiliated by these two employees' poor behavior and as a result, I will not shop at your stores again. Absolutely disgusting behavior!
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