I was criminally trespassed from a Dollar General—for attempting to shop during posted business hours.
I arrived at 9:50 PM— 10 minutes before closing. As I pulled up, an employee waved me off through the window. When I walked to the door, he refused to open it. He claimed they were closed despite customers still inside visibly shopping.
Two employees kept walking to the window, stared at me, took photos while I sat in my car looking up corporate contact info, then called police— I was not being threatening. I was not being aggressive. I was not making a scene.
The officer told me I was criminally trespassed.
The police report claims that a store manager requested the trespass. That’s the official record.
Except Dollar General’s own investigation proved that never happened.
A District Manager told me multiple times that:
• No Dollar General employee requested or authorized the trespass
• The responding officer acted on his own, claiming I was a “known issue”
• The supposed manager named in the report was a recent hire who is no longer employed
She apologized and acknowledged the employees had no authority to close early. She confirmed everything needed to challenge the false police record.
And then she refused to put any of it in writing.
Week 1: District Manager calls back after initial complaint. Explains internal findings verbally.
Week 3: Follow-up conversation initiated by customer. Same findings. District Manager requests police documentation, receives it via provided email. Promises follow-up email “the next day.” Never sends it.
Week 6: Formal written request for statement. No response. Online complaint requesting escalation to Regional Manager or Legal. No response.
Week 7: Customer service call. Promised callback in 24-48 hours. Nothing.
Week 8: Another call. Same promise. Same silence.
Week 9: Another call. Another broken promise.
Multiple emails to corporate addresses including the CEO, various VPs, investor relations, customer service, and the district manager. Zero responses.
This isn’t about an apology. This is about a false law enforcement record that gives a deputy legal justification to arrest someone for going to the store.
Dollar General knows the record is false. They investigated it. They confirmed it. And now they’re protecting their liability at the expense of my civil rights.
Their silence isn’t neutral. It’s a choice. By refusing to document what they’ve already admitted, they’re allowing a fabricated police report to stand as fact—and leaving a customer to fight law enforcement alone, with one hand tied behind their back.
It's clear that Dollar General doesn’t want to admit to n writing that:
• Their employees closed the store early without authorization
• Their employees called the police on a customer who was just trying to shop
• Their employees stood by while an officer manufactured a trespass notice
• The so-called “manager” who allegedly requested the trespass may not have even held that title
And they definitely don’t want to admit that employees locked customers inside the store while procedurally securing the building—a potential fire safety violation under state law.
Because once that’s in writing, it’s not just the customer’s problem, it’s their problem.
If you’re a Dollar General customer, ask yourself:
Do you want to shop at a place where employees call the cops after creating an issue in the first place? A place where corporate apologizes behind closed doors, but refuses to put their words in writing because they're more concerned about liability than the abuse a d violation of a customer's civil rights, while leaving you with a permanent record—even after corporate admits it was bullsh_t?
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