I preordered a pair of shoes. I so wish I listened to the reviews before purchasing. The customer service is TERRIBLE!!! Worst I’ve ever experienced! There’s no phone number to verbally express concern. You have to submit an online complaint via email. You will get nowhere!!! They will respond eventually just to give you the run around of a lifetime! NEVER EVER AGAIN! Not to mention the likelihood of your item being damaged if it’s ever sent is extremely high! Not worth the price nor aggravation.
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