Not what they used to be, don’t order from them. Shipping is a nightmare, they had an old address saved for me in their system. I tried changing it, I noticed it still put my old address. I got ahold of them and asked them to fix it before it shipped. They fixed and sent me multiple verifications it was the correct address. They sent it with Veho, I guess idk what that is, and to the wrong address. I told veho to send it to my address and they said they don’t deliver there(in SF, a major city, but ok) . I refused the package and then DK sent it back out to the wrong address again without confirming or me asking them to. They disregarded my email. I’m assuming it was to not give me a refund because the package was being sent back to them. Now I’m in a loop of refusing the package and whatever AI customer service DK have just not understanding anything at all. They don’t do refunds and give you a gift card even though I genuinely don’t want to order from there ever again even if they tripled what I paid in gift cards. Sucks because they used to be pretty reliable a few years ago. I ordered from there all the time.
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