Caution alert for dealing with this company Donate Stock, who took my appreciated stock and unbeknownst to me put it directly into their OWN 501c "Donate Stock Charitable" and in multiple cases failed to transfer it into the target charities specified by me the donor. Donate Stock evidently pressed the target charites to "register" with them, and on multiple occasions when the target charities elected not to "register" with Donate Stock, Donate Stock Charitable simply kept my funds (stocks) for themselves, and did not refund me or even advise me after 4+ months that the intended recipient charities did not receive the stocks/funds I donated. Donate Stock's online dashboard misleadingly shows the failed transactions Donation Status as "Complete" although the stocks/funds have not been delivered to the target charities or refunded to me . It was difficult to speak to Donate Stock directly or via phone, as their main interface is their web portal and an online chat thread with their staff. The only somewhat positive note is that someone at Donate Stock has replied to the chat promising to try contact the intended recipients, however follow-up / resolution has not occurred at this writing. The donated stock value has deteriorated severely since donation date due to market downturns so this adds uncertainty about what will happen to my donated assets - timely delivery from Donate Stock to intended recipients and accurate reporting to the donor was obviously essential for these transactions to be viable, and failed unreliably.
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DonateStock is transforming charitable giving by making charitable stock donations fast, safe and free for millions of donors while making it accessible, scalable and affordable for nonprofits of all sizes.
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