Unfortunately it took 26 months for the preservation to be completed, and through this time there was next to no communication other than the same excuses every time I emailed. I understand life happens but when you’re running a business, your children’s minor illnesses and wanting to take time off in the school holidays really shouldn’t create a 2+ year delay, especially when payment is demanded up front and there is nothing but wedding shows and events posted on the company Instagram showing you clearly aren’t that busy. Equally being so disparaging and rude to people who are asking about the flowers they paid a lot of money for online is really off putting. When the flowers arrived they were packaged well but didn’t include anything to say thank you for waiting so long, just some printed care instructions thrown on top. The flowers themselves were mediocre. They were incredibly yellow and hardly any had been used, contrary again to the numerous pictures of very full pieces on Instagram, between 3 large letters, 2 teddy bears, and a candle holder, only 20 small flowers had been used, including two large flowers that were not part of my wedding bouquet at all so I have no idea who’s flowers are in my pieces, and a handful of greenery which is mostly just sticks with a lot of open resin space. The resin is clear with no bubbles or scratch marks, but it is an awful lot of money to spend on empty resin and someone else’s flowers shoved in with mine. After 2+ years of waiting I’m not surprised that they’ve been ruined and look decayed, as well as being muddled in with someone else’s. Given I sent my large bouquet and 3 bridesmaid bouquets, I expected much more- frankly I expected it to look like the advertised items on Instagram, but I guess those are only for wedding shows and influencers. Unfortunately I really wouldn’t bother with this company, I’m only giving 2 stars because the product actually arrived and at this point I was quite shocked I received anything at all.
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