They have only email communication, which can take them up to weeks to respond to you. I notified them in November I will not be renewing my contract at the end of February (end of the year long lease), letting them know I wish for my unit to be vacant to sell. They failed to give my tenant a notice to vacate (saying it is unlawful - I am taking my unit off the rental market completely to sell, is it is absolutely lawful). They waited until the LAST day of the lease to tell me they are refusing to give the tenant a notice to vacate. Not only did they rent my condo FAR under market rental value, even under their guaranteed rent rate, leaving me in a bad position for the year long lease, but especially so for the 60 days I have to wait for my tenant to vacate, if he even does. My tenant stated he paid March rent to Doorstead, which Doorstead is denying, and I have yet to receive March rent. Doorstead placed this tenant, failed to vacate him for the end of the lease, and now are refusing to take responsibility for the tenant who THEY placed during my contract with them, and who THEY failed to vacate in a timely manner.
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