doorstead.com

2.8
2.8 Based on 24 reviews

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Sylvester
Renter's Beware --

I rented through Doorstead, expecting a smooth, professional experience. Unfortunately, what followed was far from that.1. Termination of Doorstead and Lack of Communication: Soon after signing my lease, Doorstead was terminated by the property owners. I was left to deal directly with the owners, whom I would never have rented from had I known. They are manipulative, dishonest, and overbearing.2. Harassment and Illegal Eviction Attempts: After the termination, the owners began harassing me with frequent and unnecessary emails. They attempted illegal eviction causing me significant stress and forcing me to seek legal advice.3. Excessive and Overwhelming Communication: The owners continuously sent daily emails and texts, which I found overwhelming and stressful.4. Failure to Change Locks, Security Concerns: The locks were never changed, as promised. While I was out of town, this left me concerned about the security of the property. I have evidence that someone entered the home while I was away on business. The owners have a Ring camera installed, but they refused to share any footage to show that no one entered the property. I believe they illegally entered the property while I was away and left behind evidence, but they misrepresented that they were never on the property.5. Ignored Requests for Clarity: After the owners took over, I reached out to Doorstead's legal team, including Gaylyn (who is listed as the landlord), but I received no response. This lack of communication has left me in a state of uncertainty about my rights and responsibilities as a tenant.6. Deceptive Practices: The owners have repeatedly lied and made false accusations, leading to further frustration and confusion. Their actions have created a toxic environment where I feel trapped and unsafe.Moral of the story -- Do not use Doorstead because there is a silent party to your lease that you will know nothing about.

1
Date of experience: Oct 24, 2024

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