I am deeply disappointed with the services provided by Doorstead. My experience has been nothing short of a nightmare due to their lack of communication, failure to follow through on responses. It has been so bad that my tenants that i had for years left and even suggested that I should get rid of Doorstead. Firstly, their communication is abysmal. Repeated calls and emails often went unanswered for days. When I did manage to get through to someone, I was met with vague responses and empty promises. This lack of responsiveness is completely unacceptable and shows a profound disregard for their clients. Secondly, they consistently failed to follow through on their commitments. I was assured multiple times that issues would be addressed, but nothing was ever done. Overall, my experience with Doorstead has been extremely frustrating and disappointing. I would strongly advise anyone considering their services to look elsewhere. Their unprofessionalism and lack of accountability are simply not worth the headache.
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