Had my cat on the pet plan never once received his flea or worm treatment, have been paying £20 a month for 2 years and have had nothing from them at all, called to cancel as ive paid over £500 for nothing!! Only to be told I have to pay a £60 cancellation fee which was not in the terms when I started nor had I been contacted to be told this had changed, but when I complained they're now happy to cancel it and not charge the cancellation fee but why would they when they have already robbed over £500 from me!!!! Will be taking this further as it is an actual disgrace, will never take my animals to them ever again beyond dissapointed! have been a loyal customer since I was a little girl so has my family were not anymore!!
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Downland Vets in Hampshire, East and West Sussex, are ready to provide exceptional care to your pet. Find out more about our 12 vet clinics in the South East of England. Including vets in
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