Based on DPF Fixer’s response, I want to make a few clarifications for anyone considering using their service:1. Ask about the services included: Make sure to clarify what specific services you are getting if you’re paying £384 or more.2. Sensor replacement responsibility: If the issue is related to a DPF pressure sensor or any sensor related to the DPF problem, confirm who will handle the replacement. In my case, I paid for the service, but they refused to replace the faulty sensor even I am willing to pay cost of parts. The engineer told me two sensors cost around £80 (I will update the cost when I have a quote from a garage). I had to take my car to another garage to have the sensor replaced and the DPF regenerated. This meant paying diagnostic fees again, along with additional labor and parts costs.3. Understanding the service offered: If I had known their service was just a clean and flush, I would have gone to Halfords Autocenter instead, where a deep clean and flush costs only £85—saving me both time and disappointment.4. Request an invoice: Always ask for an invoice after making full payment. So far, they have refused to send me one, and I cannot understand why they are withholding it. (Update: after the complaint and several email, I received the invoice on 4.10pm today)Finally, I plan to take legal action and bring this company to court after 14 days to claim my money back.
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DPF Fixer Ltd is the UK's No.1 mobile DPF cleaning company operating Nationwide, with our Bookings Team operating 5 days a week, 8.00am-6.00pm,
with DPF cleaning service provided 7 days a week.
DPF Fixer's mobile technicians can restore the condition of your Diesel Particulate Filter without the need to replace it.
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