I live in a semi-rural area; 40,000 inhabitants and in a development of 42 houses. Amazon uses Dragonfly for deliveries. I would estimate that over 10% of my deliveries are delayed or even lost because the Dragonfly driver can't find the address. I have had exeriences where there are multiple Amazon packages to be delivered on a promised date and one is delivered and the second is noted as "driver unable to find address". Dragonfly has the worst website I have ever seen. It doesn't display properly (requires horizontal scrolling to see if there is a text entry box), and customer service is nonexistent.
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