The courier delivered someone else’s package to my door — the delivery photo even shows a completely different name and address. When I contacted them, they admitted they couldn’t locate my parcel and told me to “do whatever I want” with the other person’s package, including throwing it away! No effort was made to retrieve or redeliver it properly. Totally unprofessional and irresponsible. I ended up delivering the misplaced package myself, but mine was never found. Absolutely unacceptable service.
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