dragonfly.ca

1.3
1.3 Based on 141 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Tazewell Coleman
Trying to do an Amazon return

Trying to do an Amazon return. They scheduled a next day pick up and then did not come. Thought maybe I should give them a few more days. Became obvious nothing was happening so I finally figured out how to do a reschedule on Amazon with Dragonfly. They texted me at 7 in the morning saying they were coming. Then about noon said they would be here in less than an hour. Then they did not come. Got on their website and did a tracking and it said sorry we did not make it. I decided to call, had to wait an hour the first few minutes was telling me not to be rude (must be an issue??). Anyways, they finally answered. I explained what had been happening and asked what was going on. Then the lady hung up on me???I cannot believe this is their level of service. Amazon is great at deliveries but these return guys suck!I have scheduled another attempt for pick up this week but I am almost out of time to do this return and suspect it will not happen. I am very unimpressed.

1
Date of experience: Jul 14, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More