I waited 10 hours for a package of avian medication to be delivered today,and at 5pm,I got a call by driver Meziane,and I live in a apartment building so I had to tell him how to use a buzzer,2 minutes later he buzzed me,and there's instructions to bring packages up to my apartment door and to not leave them unattended, cuz they'll get stolen,so I buzzed him in,and waited 10 minutes and no one came up,and I can't walk cuz of a spinal cord injury,so I had to grab my walker and rush downstairs to the lobby in case he left it there,but it didn't make sense cuz I buzzed him in, surely enough there was absolutely nothing in the lobby,and I live in a downtown area where there is a lot of crime,that's why they have those specific instructions to follow which he didn't. I called Intelcom/Dragonfly to report the driver and they didn't want his name,this is the 5th time in 2 months the exact thing has happened.Its been 45 minutes since I rushed down to the lobby and I'm still shaking and out of breath,they can change their name as much as they want but it's still the same company,and I keep telling Amazon to not pass my packages to them but they still do and Amazon said they're taking action against Intelcom/Dragonfly cuz too many people are having the same problem,they need to fire these drivers that are involved in all these deliveries and hire new ones that are responsible and happy to have job,PERIOD
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