I recently used Drain Doctor for a drainage problem and I’m very happy with the service I received. From the moment I called, Sharon from the customer service team was very friendly, helpful, and professional. She listened carefully to the issue and arranged the appointment quickly, which made the whole process very easy.
Kev, the engineer who came out, arrived on time and was very professional. He explained what the issue was and how he was going to fix it, which I really appreciated. Kev worked efficiently and had the problem sorted much faster than I expected.
What impressed me most was the excellent customer service from Sharon and the professionalism of Kev. Both were polite and helpful, and Kev made sure everything was clean and tidy before leaving.
Overall, a very reliable and professional company. I wouldn’t hesitate to use Drain Doctor again and would definitely recommend them to anyone needing drainage services.
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