I feel compelled to write this review to commend your company on its truly innovative approach to customer service. It takes a specific kind of talent to turn a simple cancellation request into a multi-day saga involving two international payment processors.I want to specifically highlight the brilliance of your "delay strategy." I emailed you immediately—well within your cancellation window—requesting to stop the order. Instead of simply clicking a button, you waited in silence just long enough to claim that my request had "exceeded 24 hours." Telling me it was too late to cancel after ignoring my timely emails is a masterclass in gaslighting.I was also deeply touched by your robotic response where you "prayed I feel healthy and happy" while simultaneously refusing to give me my money back. Offering a $5 voucher as compensation for holding my funds hostage was a generous joke.You claimed you "produce on demand," yet threatened me with a "handling fee" for an item that clearly hadn't been made yet. Which is it? Is it made to order, or was it already sitting there ready to incur a fee? The logic is as broken as your service.Let’s be crystal clear for anyone reading this: This company did not refund me. They fought it until the end.PayPal had to STEP IN and force the full refund because you refused to process it.Mastercard had to handle the "handling fee" nonsense you tried to push.If you enjoy fighting disputes with payment providers just to get your own money back, this is the store for you. For everyone else, I suggest you take your business to a company that actually reads emails rather than just praying for you.
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