drawboard.com

5
5 Based on 20 reviews

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5

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5

20 Reviews

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Victoria Webb MacMillan
Excellent Customer Service

I liked that my issue was addressed quickly by a real person, and that they were genuinely concerned, and kept me in the loop during their process to resolve. Once resolved, it was a nice touch that they followed up with me to confirm everything was back to normal.

5
Date of experience: Dec 12, 2025
Muhammad Usman
Great app and even better customer service.

I have been using the free version of this app for quite sometime and now upgraded to a paid subscription. Every penny is worth the experience. Shout out to the drawboard support team for a quick response. My university email address did not have ".edu" ending and the support team quickly verified my educational institute's email address and I was able to get the discount.Thank you Drawboard for making a great app. It would be even better if somehow MathPix OCR type technology be incorporated where one could extract latex code for the by simply hand writing the mathematical expressions.

5
Date of experience: Dec 11, 2025
Helpful and Effective Support

The support team promptly and seamlessly upgraded my already-paid plan from Plus (regular) to Pro (special educational offer), and the remaining amount was credited to my account. I am very pleased with the assistance I received.

5
Date of experience: Dec 05, 2025
Richard K.
Quick response to Bug report

The team was very quick to fix a recent bug with text rendering within Drawboard PDF.

5
Date of experience: Dec 05, 2025
Bill Hackborn
Drawboard team is very patient and helpful.

The Drawboard team was able to help me sort out my issues despite my ignorance and frustration. They were extraordinary.

5
Date of experience: Nov 27, 2025
Jonatan Ramirez
Exceptional Drawboard Support Team

The Drawboard Support Team is exceptional. They continued to help me until my issue was resolved. Thanks again!!

5
Date of experience: Nov 20, 2025
Michael Fu
Had difficulty getting a discount to…

Had difficulty getting a discount to work. Support team resolved it quickly.

5
Date of experience: Nov 18, 2025
Gökhan AYDOĞDU
excellent!!

5
Date of experience: Nov 13, 2025
高橋龍徳
I requested a fix for a signature…

I requested a fix for a signature issue. It took some time, but they handled it appropriately.I think they handled it very well.

5
Date of experience: Oct 31, 2025
Leoprad
The easiness to upgrade your account and swift support team

The easiness of being able to upgrade my account while using my paid balance as credit rather than the whole hassle of refunding and re-purchasing a new membership was just as smooth as butter.The quick swiftness of the support neve members and prompt instructions on how to do what I needed help with was the most useful and much appreciated.

5
Date of experience: Oct 28, 2025

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