Name: drawboard.com
Telephone: 000000000
Rating: 5.0

Victoria Webb MacMillan Guest

Excellent Customer Service

I liked that my issue was addressed quickly by a real person, and that they were genuinely concerned, and kept me in the loop during their process to resolve. Once resolved, it was a nice touch that they followed up with me to confirm everything was back to normal.

Date of experience: Dec 12, 2025

Muhammad Usman Guest

2 months ago

Great app and even better customer service.

I have been using the free version of this app for quite sometime and now upgraded to a paid subscription. Every penny is worth the experience. Shout out to the drawboard support team for a quick response. My university email address did not have ".edu" ending and the support team quickly verified my educational institute's email address and I was able to get the discount.Thank you Drawboard for making a great app. It would be even better if somehow MathPix OCR type technology be incorporated where one could extract latex code for the by simply hand writing the mathematical expressions.

Date of experience: Dec 11, 2025

SK Guest

3 months ago

Helpful and Effective Support

The support team promptly and seamlessly upgraded my already-paid plan from Plus (regular) to Pro (special educational offer), and the remaining amount was credited to my account. I am very pleased with the assistance I received.

Date of experience: Dec 05, 2025

Richard K. Guest

3 months ago

Quick response to Bug report

The team was very quick to fix a recent bug with text rendering within Drawboard PDF.

Date of experience: Dec 05, 2025

Bill Hackborn Guest

3 months ago

Drawboard team is very patient and helpful.

The Drawboard team was able to help me sort out my issues despite my ignorance and frustration. They were extraordinary.

Date of experience: Nov 27, 2025

Jonatan Ramirez Guest

3 months ago

Exceptional Drawboard Support Team

The Drawboard Support Team is exceptional. They continued to help me until my issue was resolved. Thanks again!!

Date of experience: Nov 20, 2025

Michael Fu Guest

3 months ago

Had difficulty getting a discount to…

Had difficulty getting a discount to work. Support team resolved it quickly.

Date of experience: Nov 18, 2025

Gökhan AYDOĞDU Guest

3 months ago

excellent!!

Date of experience: Nov 13, 2025

高橋龍徳 Guest

4 months ago

I requested a fix for a signature…

I requested a fix for a signature issue. It took some time, but they handled it appropriately.I think they handled it very well.

Date of experience: Oct 31, 2025

Leoprad Guest

4 months ago

The easiness to upgrade your account and swift support team

The easiness of being able to upgrade my account while using my paid balance as credit rather than the whole hassle of refunding and re-purchasing a new membership was just as smooth as butter.The quick swiftness of the support neve members and prompt instructions on how to do what I needed help with was the most useful and much appreciated.