Terrible customer service. Four people in our household despised one of their chocolate bar varieties. Asked them for coupons to swap out for a variety we liked or bar soap, or liquid soap, etc. They offered a $1 off coupon or two. Pathetic! I appealed given that the chocolate bar was $4.99 but they were adamant that they were not doing anything more. I am used to Trader Joe's, Aldi, etc where if you don't like something they cheerfully refund or replace it and/or other companies that are less proactive but still will do so. This is the first time ever I have met with such resistance!
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Dr. Bronner's Magic Soaps is an American producer of organic soap and personal care products headquartered in Vista, California.
