I purchased an item for my girlfriend which was not winter-ready nor the correct size as listed. When I returned the item in question, the money was not refunded. Dresslily has a points system whereby they provide an instore credit. This instore credit is $.02 per point. The points are equal to the cost of the item. So, for an item costing $41, one would receive less than $1 in an instore credit. This can only be used for 20% of the cost of your next order. One can only begin to use these once receiving 50 points. This was the only option for a return. I would not purchase from this company, as they will also not accept returns for sizes being inaccurate.
Claim your business profile now and gain access to all features and respond to customer reviews.