dresslily.com

2.3
2.3 Based on 201 reviews

...

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Greg
Sizes and Returns are Misleading

I purchased an item for my girlfriend which was not winter-ready nor the correct size as listed. When I returned the item in question, the money was not refunded. Dresslily has a points system whereby they provide an instore credit. This instore credit is $.02 per point. The points are equal to the cost of the item. So, for an item costing $41, one would receive less than $1 in an instore credit. This can only be used for 20% of the cost of your next order. One can only begin to use these once receiving 50 points. This was the only option for a return. I would not purchase from this company, as they will also not accept returns for sizes being inaccurate.

1
Date of experience: Nov 11, 2020

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