dresslily.com

2.3
2.3 Based on 201 reviews

...

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TAALMM_
After a very long wait

After a very long wait, I had a letter come saying I had duty to pay for my parcel. An additional £25 on top of the expense I payed for some quite cheap clothing. Emails I sent asking where the delivery had got to was answered with repetitive copy and paste responses and when I asked for the £25 charge back I have had no response. I have sent around 4 emails and still nothing. To say I’m dissatisfied is an understatement and I would recommend people not to buy from here.

1
Date of experience: Oct 24, 2020

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