dresslily.com

2.3
2.3 Based on 201 reviews

...

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CJBgamerYT
Very bad.

Very bad.Ordered 2 shirts. The same size. 3xl One of them fit, maybe a little tight. The other one wasn't even close. Probably 4 inches smaller in the chest. The offered to refund, but only if I paid return shipping which was 60% of the cost of the item because it had to be a package sent "registered mail". When I insisted they pay for return shipping, they erased all trace of my transaction from my account on their site.Very bad. This is a fraudulent company that doesn't take responsibility for the clothes they sell. Do yourself a favor and choose ANY other company.*UPDATE* As you can see from the response below from Dresslilly, they are silent on the main concerns. They DO NOT accept responsibility for fraudulent sizing mistakes (yes, I checked the sizing chart and it was substantially wrong about the size they said vs the size it was). And they DO NOT pay for return shipping to get a refund, insisting that you return the item Registered mail at a cost that is almost the entire cost of the item.This is a business that doesn't care about their customers or telling the truth. And even in their reply they don't take responsibility. DO NOT BUY from them. If something changes, I will certainly update this review** UPDATE 2** They have messaged me to offer an " exceptional offer" to refund the price without requiring the item returned by registered mail. I will update my score for them pending the refund. Stay tuned

1
Date of experience: Oct 22, 2020

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