dresslily.com

2.3
2.3 Based on 201 reviews

...

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Never again

Never again, shipped order to wrong address and have refused to help rectify the problem. Been in touch with their customer service for over two weeks and all I have recieved is empty apologies as well as the refusal to redirect parcel, as per instruction of the delivery company and the lovely message of how they 'won't be compensated so there will be no refund'. I payed the extra insurance they offer on their deliveries too. A lovely £75 down the drain

1
Date of experience: Jan 08, 2023

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