dresslily.com

2.3
2.3 Based on 201 reviews

...

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SF39
Horrible company! Will steal from you!

Horrible company! I placed an order with them, gave them mu CORRECT address, they sent it to a non-existent address. The post office said they returned the package to sender. I got ahold of dresslily to have the package re-sent. First, they said they would re-ship, then they said that the post office “destroys returned packages”, then that customs destroyed it (all of which the post office said was lies) then I asked for my money back and they said they would only give me half because I gave them the wrong address (again, incorrect, I double checked) and they told me that was more than they should do for me. This is a terrible company that will steal from you, lie to you, and send you sub-par products whose sizes range drastically. Would have dealt with the “made in china” quality and shipping, but I will NOT do business with such an unethical company anymore, especially in these times when we really need to be able to trust companies with our money. You should be ashamed, Dresslily! If anyone has a hard time believing that a company would lie and be grimy like this, I have screenshots of all of our conversations, even though they deleted those tickets off of my account.

1
Date of experience: Oct 15, 2020

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