dresslily.com

2.3
2.3 Based on 201 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Bertram Brown
Awful awful company

Awful awful company. I ordered a dress a while ago, it looked quite nice, but when it turned up, after a very long delivery time, it was awful. The seams are all mismatched and puckered, the material, although black, is so thin that it’s basically see through. It was awful. I obviously asked for a refund and was told that I would need to post it to Spain at my own cost! I have never heard of a mail order clothes company not offering free returns, and having to pay for a large international posting just to get a proportion of my money back is just awful. It’s just a scam so that you can’t return their awful quality items. Yesterday they then asked me to write a review for them, which honestly, was ridiculous. So I did one, properly, explaining how awful they are, and they’ve sent me a message saying they’ll give me $3 as a good will payment!!! What a joke. I’m writing this in the hope that nobody else uses this scammy site.

1
Date of experience: Aug 31, 2020

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More