I spent over £150 on the website. Having waited ages for the items to arrive, I had a call from someone telling me to pay £60 to have the items to be delivered. I then contacted the company who referred me to a link on their website which asks if you have to pay tax on orders from other countries. The answer is 'maybe' which is hardly helpful! There should be a clear breakdown of shipping costs to each country. I would certainly not have ordered from the company if I knew that I would have to pay such an amount. Clearly the company is aware of this, hence their extremely vague description. I am now having to track the shipping company to see if my parcel is still there, let alone if I have to pay a stupid amount to receive it! As you'd probably expect, I received a response from the company washing their hands of the situation. Disgracful! Avoid at all costs!
Claim your business profile now and gain access to all features and respond to customer reviews.
