I ordered 2 dresses on 1/29/22 and they made it to Alaska on 2/9/22. I had paid for expedited shipping and that was the expected delivery date. I figured "okay. Shipping delays. It will be fine." But now it is 34 days later and I have talked to FedEx customer service and DressLily customer service. FedEx is at least attempting to be helpful but DressLily has to file any reimbursement requests since they are the shipper. DressLily offered me a third of the order price and said I wasn't entitled to anything because I didn't purchase the insurance. I told them to keep it because I already had the worst experience of my life and would never order from them again. NEVER DEAL WITH THESE PEOPLE!!!EDIT: They finally offered me a full refund so I added 1 star. I am still disappointed that I had to kick up such a fuss to get it though. I can't in good conscious give them more than 2 stars.
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