dresslily.com

2.3
2.3 Based on 201 reviews

...

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cricri1301340
Lied about delivery estimates

At the checkout, i selected standard delivery which said 7-12 business days. After I paid, the email confirmation said that it's actually 10-18 business days for delivery... I need these items before then so I wouldn't have ordered if I knew it could take this long! I have asked them several times now why I was lied to before I paid and they just keep on repeating their delivery info and not even acknowledging that they have done anything wrong, they just completely ignore my question every time they reply. I am still left with no explanation as to why they didn't tell the truth about the delivery times before I paid. This is my first ever order with them and they have shown me that they are very happy to blatantly lie to and disrespect their customers.

1
Date of experience: Jul 07, 2021

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