The first men's shirt ordered was too small. This was a gag gift so we didn't mind that the quality was pretty awful- cheap, thin material, weird sizing. Because we needed it sooner, I went ahead and ordered a size larger. Didn't fit. The customer service agent told me I could return them both in one package, with two different return ticket #'s. I received a note regarding one of the shirts, indicating that they had received the return and applied store credit to my "wallet." I still, after many many communications back and forth, have not received credit for the second item. In this case, they're telling me that the package hasn't arrived. This can't be true since I was notified in the first ticket that the package HAS arrived. I am now just getting the runaround- it seems that they can't check with each other about this. So, I am out $23.99 plus the cost of shipping.
Claim your business profile now and gain access to all features and respond to customer reviews.
