dresslily.com

2.3
2.3 Based on 201 reviews

...

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Fraudulent company, zero protection

Placed an order for my wife. Bought insurance to protect the package which ended up being just extra money to the company that didn't protect me at all. Supposedly they shipped the package but there was no shipping email received. The package never arrived despite the claim from the company that it was delivered on not only a Sunday, but a holiday when nobody was making deliveries. The company did absolutely nothing to help. They have my money, they have the clothes that I bought, and they are doing nothing. Scammers. I would strongly recommend avoiding this company at all costs. You're taking a risk if you try your luck.***Regarding the reply here from dresslily, We went through weeks of back and forth through a support ticket and you flat out REFUSED to help so please stop pretending here on Trustpilot that you do. I will post word for word your replies if necessary.

1
Date of experience: Apr 24, 2023

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